Christmas Closures: 

Please note that The Vandoros Store warehouse will be closed over the Christmas break from 4pm December 22nd 2025, and will re-open (and recommence dispatch) on Wednesday January 7th 2026. Any orders received during this period will be dispatched from Wednesday January 7th and enquiries will also be responded to upon our return. Merry Christmas. 

Shipping Policy

Welcome to Vandoros Store We're delighted to offer our high-quality wrapping paper products to customers across Australia. To ensure a seamless shopping experience, here's our shipping policy:

Shipping Destinations We currently ship our wrapping paper products to addresses within Australia only. (We do not ship internationally at this time).

Shipping Rates

• Flat Rate Shipping: We offer flat-rate standard shipping of $15 Australian dollars for all orders below $100.
• Express Shipping: We offer an Express Shipping rate of $25 Australian dollars on all orders. 
• Free Shipping: Enjoy free standard shipping on all orders over $100 Australian dollars.

Shipping Times Orders typically ship within 3-5 business days from the date of purchase (1-2 days for Express Shipping option). Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your package.

Estimated shipping times are as follows:

• Standard Shipping:  3-7 business days, depending on your location within Australia.
• Express Shipping: 2-5 business days, depending on your location within Australia. 

Please note that shipping times may vary due to factors such as public holidays, weather conditions, and unforeseen circumstances. While we strive to meet these estimated times, we cannot guarantee exact delivery dates.

Order Tracking To track your order, please use the tracking information provided in the shipping confirmation email. If you encounter any issues with tracking your order, feel free to contact our customer support team at admin@vandorosstore.com for assistance.

 Shipping Carriers We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. The carrier used for your order will depend on various factors, including your location and the size of your package.

Shipping Restrictions We regret to inform you that we cannot ship wrapping paper to P.O. boxes or international addresses at this time.

Returns and Exchanges For information on returns and exchanges, please refer to our Refund Policy

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer support team at admin@vandorosstore.com

We are here to help make your shopping experience enjoyable and convenient.

 

Thank you for choosing Vandoros Store for your wrapping paper needs. We look forward to serving you!